Privacy Policy

Last updated: November 16, 2025

This Privacy Policy describes how information is collected, used, and shared when you visit or make a purchase from Eloise the NYC Saint (the “Site”).

Information We Collect

We collect information in the following ways:

1. Personal Information You Provide

When you make a purchase, sign up for a newsletter, or contact us through a form, we may collect:

Name
Email address
Shipping and billing address
Payment information (processed securely by our payment provider; we do not store full credit card details)
Any other information you choose to provide

2. Automatically Collected Information

When you visit the Site, standard information may be collected automatically, such as:

IP address
Browser type
Device information
Pages viewed and referring website
Cookies or similar tracking technologies (used only for basic website functionality and analytics)

How We Use Your Information

We may use the collected information to:

Process and fulfill orders
Communicate with you (order updates, customer support, newsletters if you opt in)
Improve the Site’s functionality and user experience
Comply with legal obligations

We do not sell or rent your personal information to third parties.

Sharing Your Information

We share your information only with trusted third parties needed to run the Site, such as:

Payment processors
Shipping carriers
Website hosting and analytics providers

These partners only receive the information necessary to perform their services.

Cookies

The Site may use cookies to:

Enable basic site features
Analyze how visitors use the Site
You can disable cookies in your browser settings, but some features may not function properly.

Data Retention

We keep your personal information only as long as needed to provide our services, fulfill orders, or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold
Request corrections or deletion
Opt out of marketing emails
Request that we limit or stop the use of your data

You can make any of these requests by contacting us at: eloisethenycsaint@gmail.com

Children’s Privacy

The Site is intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can delete it.

Security

We take reasonable measures to protect your information, but no system is 100% secure. We use trusted third-party platforms for payments and site hosting to help safeguard your data.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:
Maison d'Eloise at eloisethenycsaint@gmail.com